Orders are processed and shipped as quickly as possible, depending on our current production workload and order complexity. While many orders ship the same business day, shipping timelines are not guaranteed.

Factors that may impact shipping timelines include:

• Order submission time
• Artwork approval timing (if applicable)
• Order quantity and production complexity
• Current production workload

Our policy extends up to 15 days after purchase on stock items only. If 15 days have gone by since your purchase, unfortunately we can’t offer a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Non-returnable items

• Custom House Placards
• Custom Specification Placards (Amps / Volts)
• Custom Stickers
• Custom Signs
• Any Customized Item

To complete your return, we require a receipt or proof of purchase.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at mail@getsolarlabels.com.

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at mail@getsolarlabels.com and send your item to:

We work hard to ship orders as quickly as possible. Many orders ship the same day, but shipping timelines depend on current production workload, order complexity, and artwork approval timing (if applicable). Same-day shipping is not guaranteed.

To return your product, you should mail your product to:

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.