Help FAQs

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Help FAQs

Quick answers on ordering, turnaround times, uploads, NEC compliance, engraving, and label materials.

Ordering, Shipping & Returns

Turnaround Times?
We are proud to offer fast turnarounds. All orders received for in-stock items before 1PM PST on weekdays ship the same day!

Custom orders ship the same day when:
  • Order is received before 1PM PST
  • Artwork(if applicable) is approved by 1PM PST
  • Quantities don't exceed our same day turnaround limit.
Where do I upload my plans?
There is an upload button when you place your housemap/plotplan in the cart. You can also send them via email and reference your order number.
Do you ship nationwide?
Yes, we ship across the United States from our Riverside, California facility.
What is your return policy?
Stock items can be returned within 15 days of purchase if they are unused, in original condition and packaging, with proof of purchase. Custom items — including custom house placards, custom stickers, signs, and any customized products — cannot be returned. Return shipping is paid by the customer, and sale items are not refundable. See our Shipping & Returns page for full details.
What is your permit plan printing service?
We print professional 11x17 solar permit plan sets (color or black-and-white depending on the product) and ship them together with your labels and placards, so everything for the job arrives in one package. Add the plan printing product to your cart, upload your plan files, and we print and ship them with your order.
How do I contact Get Solar Labels?
Call us at 951-800-8599, use the contact form on our website, or visit us at 9950 Indiana Ave. Unit 3, Riverside, CA 92503. If you don't see the label or placard you need, reach out — custom production is one of our specialties.

Products & Materials

What types of solar labels and placards do you sell?
Get Solar Labels manufactures NEC-compliant vinyl solar PV labels (including NEC 2014, NEC 2017, and NEC 2020 label packs, rapid shutdown, breaker, battery, and arc flash labels), engraved solar placards (including custom placards, house map placards, and LADWP fire department placards), fully custom labels and placards, and permit plan printing. Everything is made in the USA at our Riverside, California facility.
Can I order custom solar labels or placards?
Yes. We produce custom labels and engraved placards with your exact wording, sizes, and layout — including custom house map placards built from your site plans. Don't see what you need? Email or call us at 951-800-8599 and we will gladly help you out.
Engraving Product Information
  • Our solar placards and plaques are made on premium UV stable acyrlic using state of the art laser engravers
  • Premium 3M adhesive backing is standard on all our placards These solar placards are designed to last years outdoors with direct exposure to sunlight and the elements
  • Designed to meet NEC standards
  • Rivet holes can be requested for rivet installation
Label Product Information
  • Our labels are printed on high quality outdoor rated vinyl and laminated with a UV resistant over laminate to protect them from the elements.
  • These solar labels are designed to last years in the sun!
  • In stock and ready to ship!
  • Made with UV-stable inks and materials for durability and weather resistance
  • Meets NEC standards for printed text, character height, color and outdoor UV stability to pass inspections
  • Reflective labels are printed on Engineering Grade reflective film and laminated with a UV resistant over laminate
What is the difference between standard and reflective solar labels?
Standard labels use UV-laminated outdoor vinyl and satisfy most NEC labeling requirements. Reflective labels use engineering-grade reflective material so first responders can identify PV circuits in low light, and many fire authorities — including several California jurisdictions — require reflective markings on solar conduit and raceways. Check with your local authority having jurisdiction (AHJ) if you are unsure which your project needs.
Do you offer bulk or contractor discounts?
Yes. Most labels have quantity price breaks — for example, discounts starting around 10 units and reaching up to 40% off at 500+ units on many items. Solar installers ordering for multiple jobs can also contact us about commercial labeling solutions.
Are your solar labels made in the USA?
Yes. All labels and placards are manufactured at our facility at 9950 Indiana Ave. Unit 3, Riverside, CA 92503, and ship nationwide.

NEC Compliance & Inspections

What labels are required for a residential solar installation?
A typical permitted residential PV system needs labels required by NEC Articles 690 and 705, commonly including a rapid shutdown label, PV system disconnect labels, "Warning: Multiple Power Supply Sources" labeling, conduit/raceway markings such as "Warning: Photovoltaic Power Source," and a directory placard at the service equipment. The exact set depends on your system design and which NEC edition your jurisdiction has adopted — our NEC label packs bundle the commonly required labels for each code year.
Which NEC code year should my solar labels follow — 2014, 2017, 2020, or 2023?
Use the NEC edition your state or local jurisdiction has adopted, which is not always the newest one — many jurisdictions remain on NEC 2017 or 2020. Your permit office or AHJ can confirm the adopted code cycle. We stock label packs organized by NEC year so you can match your jurisdiction exactly.
What is a rapid shutdown label and where does it go?
NEC 690.12 requires most rooftop PV systems to have a rapid shutdown function, and the code requires a label identifying the rapid shutdown type and the location of the initiation device. The label is typically installed at or near the service equipment or rapid shutdown switch so first responders can find it immediately. Wording and format differ between NEC 2017 and NEC 2020, so match the label to your adopted code year.
What is the difference between a solar label and a solar placard?
Labels are adhesive vinyl markings applied to equipment, disconnects, conduit, and raceways. Placards are rigid engraved signs — often required at the service entrance or utility meter — used for system directories, house maps showing disconnect locations, and utility-specific requirements. Many jurisdictions require engraved placards specifically because they outlast adhesive labels in weather.
Do solar conduit labels need to be reflective?
In many jurisdictions, yes. Fire codes in several areas — including much of California — require reflective, weather-resistant "Warning: Photovoltaic Power Source" markings on PV conduit and raceways so firefighters can identify energized circuits. We offer both standard UV-laminated and engineering-grade reflective versions; confirm the requirement with your AHJ or fire authority.
What is an LADWP solar placard?
The Los Angeles Department of Water and Power and the LA Fire Department have their own placard requirements for solar installations in their service territory, including specific engraved placards at the service equipment. We manufacture LADWP-compliant fire department placards to these specifications so LA-area installs pass inspection.
Can missing or incorrect labels fail my solar inspection?
Yes — labeling is one of the most common correction items in PV inspections. Inspectors check that required labels are present, use the wording and format of the adopted NEC edition, are durable and suitable for the environment, and are placed in the required locations. Ordering a label pack matched to your jurisdiction's code year is the simplest way to avoid a re-inspection.
Where should solar labels be placed on a PV system?
Common placements include: on or adjacent to each disconnecting means, at the point of interconnection, on inverters and combiner equipment, and along PV conduit and raceways — the NEC calls for raceway markings at intervals (commonly not more than 10 feet apart) and near turns and penetrations. A directory or map placard goes at the service equipment. Always follow the adopted NEC edition and any AHJ-specific placement rules.
Are your labels compliant with NEC and ANSI formatting?
Our labels are produced with the wording, colors, and formats specified by the relevant NEC editions and ANSI Z535 signal-word conventions (DANGER, WARNING, CAUTION), on materials rated for outdoor use as the code requires.

For Homeowners

I'm a homeowner — why does my solar system need these labels?
Solar labels are a code-required safety feature: they tell firefighters, utility workers, inspectors, and electricians where energized solar circuits are and how to shut the system down. Your installer normally applies them during installation, but homeowners often need replacements after repairs, re-roofing, or when labels fade. See our Homeowner Guide to Solar System Labels on the blog for a plain-English walkthrough.
My solar labels have faded or peeled — do I need to replace them?
Yes. Faded or missing labels are a safety issue and can be flagged during home sales, re-inspections, insurance reviews, or utility work. Replacement is inexpensive — our UV-laminated vinyl and reflective labels are rated for years of sun exposure, and you can match your system's original NEC code year from our label packs.
Can I buy solar labels for a DIY solar installation?
Yes. Anyone can order from us — no contractor account required. If you're permitting a DIY system, ask your permit office which NEC edition applies, then order the matching NEC label pack; call us at 951-800-8599 if you're unsure what your plan set requires.
Still need help?
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